7.1 surround sound not working on my Razer Kraken headphones. I have tried reinstalling the software but it doesn't seem to be working. I have been using these headphones with surround sound
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Amazon.com: Razer Kraken Kitty RGB USB Gaming Headset: THX 7.1 Spatial Surround Sound - Chroma RGB Lighting - Retractable Active Noise Cancelling Mic - Lightweight Aluminum Frame - for PC - Classic Black : Video Games
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Amazon.com: Razer Kraken Tournament Edition THX 7.1 Surround Sound Gaming Headset: Retractable Noise Cancelling Mic - USB DAC - for PC, PS4, PS5 Nintendo Switch, Xbox One, Xbox Series X, & S,
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