Ask PlayStation on Twitter: "@JoeWatkins50 Yes, please initialize the console from safe mode by selecting the 7th option called: Initialize PS4 ( Reinstall System Software) Then you'll need to download the system update
![PS4 update 5.55 - New Sony PlayStation firmware patch LIVE, here's what it does | Gaming | Entertainment | Express.co.uk PS4 update 5.55 - New Sony PlayStation firmware patch LIVE, here's what it does | Gaming | Entertainment | Express.co.uk](https://cdn.images.express.co.uk/img/dynamic/143/590x/Sony-PS4-PlayStation-4-patch-notes-961134.jpg)
PS4 update 5.55 - New Sony PlayStation firmware patch LIVE, here's what it does | Gaming | Entertainment | Express.co.uk
![I've gone through the steps on the official website and I've downloaded the update 2 times already and it keeps saying that the update hasn't been installed, any help? [Screenshot] (for post I've gone through the steps on the official website and I've downloaded the update 2 times already and it keeps saying that the update hasn't been installed, any help? [Screenshot] (for post](https://preview.redd.it/7zqls9ylvr051.jpg?width=640&crop=smart&auto=webp&s=ef339de967cef60298af902e0da1c19fc287b667)